The increased focus on customers needs has allowed organizations employing quality function deployment (QFD) to develop a competitive advantage in quality, cost, development cycle time, and delivery. This will be one of the first books to bring together the top individuals in QFD to discuss its applications in all areas of business.
Taal / Language : English
Partial table of contents:
INTRODUCTION TO QFD.
Step by Step QFD: A Strategy for Success (J. Terninko).
USING QFD ON A PROJECT BASIS.
QFD and Creativity (K. Hofmeister).
QFD and Robust Design (S. Taguchi, et al.).
QFD and Theory of Inventive Problem Solving (S. Ungvari).
QFD and Designing Software (R. Zultner).
APPLYING QFD ON AN ONGOING BASIS.
Applying QFD to Robust Quality Systems (W. Harral).
MANAGING AND MONITORING QFD.
Getting to Know the Customer Before Design Using QFD (G. Mazur).
Levertijd: 5 tot 11 werkdagen
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