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Nederlands Buitenlands   Alles  Titel  Auteur  ISBN        
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John G. Miller

Flipping the Switch

Unleash the Power of Personal Accountability Using the QBQ!

€ 26.95

The author of the best-selling QBQ! The Question Behind the Question™ offers a guide to personal accountability, outlining how to apply five principles that will help individuals to achieve positive personal growth, greater levels of creativity, and more rewarding relationships. 75,000 first printing.


Taal / Language : English

Inhoudsopgave:
The QBQ! Advantage Principles
1(5)
QBQ! The Question Behind the Question
6(9)
Advantage Principle One • Learning
A Picture of Learning
15(3)
Garbage Thinking: The Roadblocks to Learning
18(12)
QBQ! Learning Equals Change
30(7)
Advantage Principle Two • Ownership
Ownership: Solve the Problem!
37(5)
The Blame Game: The Opposite of Ownership
42(5)
A Study in Blame: E-Mail Wars
47(2)
No Excuses
49(2)
The Ultimate Excuse: It`s Not My Job
51(3)
Owning Safety
54(3)
Taking Ownership Too Far
57(4)
Advantage Principle Three • Creativity
QBQ! Creativity: Succeeding with What We Have
61(4)
A Creative Shift in Thinking
65(6)
Advantage Principle Four • Service
QBQ! Service: Doing for Others What We Don`t Have to Do
71(5)
Service and Humility
76(5)
Organizations Don`t Serve---People Do
81(3)
Service: It`s the Right Thing to Do
84(3)
A Legacy of Service
87(8)
Advantage Principle Five • Trust
QBQ! Trust: It`s Up to Me
95(4)
Trust Builders
99(12)
Trust Takes Time
111(6)
Living the Advantage Principles
Living Like Larry
117(6)
Appendix: Putting the Advantage Principles into Action 123
Extra informatie: 
Hardback
144 pagina's
Januari 2005
282 gram
220 x 145 x 18 mm
Penguin Putnam Inc us

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