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Machteld Pel

Referral to Mediation

a practical guide for an effectice mediation proposal

€ 55.00


Referral to Mediation provides valuable advice for sound conflict diagnosis and a professional mediation proposal, along with countless practical hints and tips based on many years of experience and research.

Mediation in the right circumstances can resolve conflicts effectively. The facilitating role played by referrers is crucial. The art of referral deserves to be on the skills palette of professionals who deal with other people’s conflicts in their everyday work, whether they are mediators, managers, lawyers, judges, or HR staff. They should all be able to identify opportunities for an effective mediation proposal.

The author of Referral to Mediation, Machteld Pel, is an arbitrator, qualified mediator and mediation trainer. She mediates contract, commercial, employment, education, medical and family matters. She is a writer in the field, as well as a frequent speaker on EDR issues.

Vertaler: Taalcentrum VU


Taal / Language : English

Extra informatie: 
Paperback / softback
240 pagina's
April 2008
411 gram
241 x 172 x 20 mm
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Levertijd: 5 tot 7 werkdagen