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Dr Scott`s Verbal Self Defense in The Workplace
Proven Psychological Secrets to Help You Beat The Office Bully
`ARE YOU TIRED OF PEOPLE TELLING YOU, `YOU`RE BEING TOO SENSITIVE`?`
This book will teach you 6 simple, straight-forward, easy-to-follow steps for dealing with real world bullies in the workplace so you can put an end to their abuse for good.
It`s inevitable that people are going to occasionally say or do things that leave you feeling embarrassed, angry, ashamed, confused or upset. This book contains all the tools and techniques you`ll ever need to handle those situations efficiently and effectively.
No more sitting around feeling frustrated, looking back on an experience, thinking, `What I should have said was...!` Whether it`s your boss, supervisor, co-worker, colleague, client, customer or a member of your own staff, you now hold in your hands a proven system to handle any incident in an appropriate, professional manner - while keeping your integrity intact.
`Acknowledging your right to mental and emotional safety will help set the limits on what you are and are not willing to put up with.`
`Real and tangible advice about communication - which provides empowerment, as opposed to [mere] counseling - which [only] facilitates the victim-mentality.`
Catherine Mattice, www.noworkplacebullies.com
`Practical advice, guidelines and exercises for evaluating and dealing effectively with workplace bullies.`
Janet Attard, www.businessknowhow.com
Taal / Language : English
|Paperback / softback
229 x 152 x 14 mm
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