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Chang, Elizabeth

Trust and Reputation for Service-Oriented Environments

Technologies For Building Business Intelligence And Consumer Confidence

€ 150.95

This dynamic text is both a tutorial and reference guide to e trust in relation to electronic business, e services, e applications and e trusted communications, and explains how trust and reputation are related to e business, security and risk management.

Taal / Language : English

Author Introduction.
Chapter 1 Trust and Security in Service-Oriented Envirnoments.
1.1 Introduction.
1.2 Why Trust?.
1.3 Trust and Security.
1.4 Service-Oriented Environment.
1.5 Agents in Service-Oriented Environments.
1.6 Business in a Service-Oriented Environment.
1.7 Infrastructure in Service-Oriented Environment.
1.8 Technology in Service-Oriented Environments.
1.9 Trust in Service-Oriented Environments.
1.10 Chapter Summary.
Chapter 2 Trust Concepts and Trust Model.
2.1 Introduction.
2.2 Trust Environments.
2.3 Trust Definitions in Literature.
2.4 Advanced Trust Concepts.
2.5 Trust Relationships.
2.6 Trust Relationship Diagrams.
2.7 Trust Attributes and Methods.
2.8 Initiation of the Relationship.
2.9 The Trust Model.
2.10 Chapter Summary.
Chapter 3 Trustworthiness.
3.1 Introduction.
3.2 Trustworthiness in Literature.
3.3 Advanced Trustworthiness Definition.
3.4 Seven Levels of the Trustworthiness.
3.5 Semantics Representing and Postulates got Trustworthiness Levels.
3.6 Trustworthiness Measure and Prediction.
3.7 Challenges in Trustworthiness Measure and Prediction.
3.8 Chapter Summary.
Chapter 4 Trust Ontology for Service-Oriented Environment.
4.1 Introduction.
4.2 Ontology.
4.3 Hierarchy of Trust Concepts.
4.4 Hierarchy of Agents, Service and Product Concepts.
4.5 Hierarchy of Context and Association with Quality Assessment Criteria.
4.6 Agent Trust Ontology.
4.7 Service Trust Ontology.
4.8 Product Trust Ontology.
4.9 Trust Databases.
4.10 Summary.
Chapter 5 The Fuzzy and Dynamic Nature of Trust.
5.1 Introduction.
5.2 Existing Literature.
5.3 Fuzzy and Dynamic Characteristics of Trust.
5.4 Endogenous and Exogenous Characteristics of Agents.
5.5 Reasoning the Fuzziness and Dynamism.
5.6 Managing the Fuzziness of Trust.
5.7 Managing the Dynamism of Trust.
5.8 Summary.
Chapter 6 Trustworthiness Measure with CCCI.
6.1 Introduction.
6.2 Trustworthiness Measure Methodology.
6.3 CCCI Metrics.
6.4 The Commitment to the Criterion-Commit Criterion.
6.5 Clarity of the Criterion-Clear Criterion.
6.6 Influence of a Criterion-Inf Criterion.
6.7 Correlation of Defined Quality-Corr Qualities.
6.8 Trustworthiness Values and Corr Qualities.
6.9 Summary.
Chapter 7 Trustworthiness systems.
7.1 Introduction.
7.2 Amazon trustworthiness systems.
7.3 Yahho`s trustworthiness systems.
7.4 trustworthiness systems.
7.5`s trustworhtiness systems.
7.6`s trustworthiness systems.
7.7`s trustworthiness systems.
7.8 Review of trustworthiness systems.
7.9 CCCI for trustworthiness of e-Service.
7.10 Summary.
Chapter 8 Reputation Concepts and the Reputation Model.
8.1 Introduction.
8.2 Reputation in Literature.
8.3 Advanced Reputation Concepts.
8.4 Reputation Relationship.
8.5 Recommendation Trust Relationship.
8.6 Third-Party Trust Relationship.
8.7 Reputation Query Relationship.
8.8 Trustworthiness of Third-Party Recommendation Agents.
8.9 Trustworthiness of the Opinion.
8.10 1st Hand Opinion and 1st Hand Knowledge.
8.11 Reputation Model and Reputation Relationships Diagram.
8.12 Conclusion.
Chapter 9 Reputation Ontology.
9.1  Introduction.
9.2 Reputation Ontology.
9.3 Basic and Advanced Reputation Ontology.
9.4 Trustworthiness of Opinion Ontology.
9.5 Ontology for Reputation of Agent.
9.6 Ontology for Reputation of a Service.
9.7 Ontology for Reputation of a Product.
9.8 Reputation Databases.
9.9 Seven Levels of Reputation Measurement.
9.10 The Fuzzy Nature of Reputation.
9.11 The Dynamic Nature of Reputation.
9.12 Conclusion.
Chapter 10 Reputation Calculation Methodologies.
10.1 Introduction.
10.2 Methods for Synthesising the Reputation from Recommendations.
10.3 Factors and Features that Need to be Considered.
10.4 Deterministic Approach to Reputation Calculation.
10.5 Adjusting the Trustworthiness of Opinions.
10.6 Bayesian Approach.
10.7 Fuzzy System Approach.
10.8 Summary.
Chapter 11 Reputation Systems.
11.1 Introduction.
11.2 Re-Shaping E-Business with Reputation Technology.
11.3 Trust and Reputation Systems vs.. Recommendation Systems.
11.11 MovieLens Recommendation Systems.
11.12 Review of Reputation Systems.
11.13 Summary.
Chapter 12 Trust and Reputation Prediction.
12.1 Introduction.
12.2 Consideration in Trustworthiness Prediction.
12.3 Example - Logistics Service.
12.4 Prediction Methods.
12.5 Exponential Smoothing.
12.6 Re-Justification of Third Party Recommender`s Trust Value.
12.7 Summary.
Chapter 13 Trust and Reputation Modelling.
13.1 Introduction.
13.2 Significance of Pictorial Modelling.
13.3 Notation Systems.
13.4 Trust Relationship Diagrams.
13.5 Trust Case Diagrams.
13.6 Trust Class Diagrams.
13.7 Trust Transition Diagrams.
13.8 Conclusion.
Chapter 14 The Vision of Trust and Reputation Technology.
14.1 Introduction.
14.2 Business Intelligence (BI).
14.3 Traditional IT and New Age Digital Ecosystems and Technology.
14.4 Trust and Reputation.
14.5 Future Research and Development.
14.6 The Vision and Conclusion.
Extra informatie: 
374 pagina's
Januari 2006
849 gram
254 x 174 x 32 mm
Wiley-Blackwell us

Levertijd: 5 tot 11 werkdagen