The underdog success story of one of today's most inspiring young
entrepreneurs, who made it big not in 'silicon Valley, but by putting
a new twist on one of the least glamorous industries. b>
How do you turn a part-time job into the best
job someone's ever had? How do you get people to do the dirty work
necessary to keep a business running--especially when the work is
literally dirty--scrubbing toilets and mopping floors?
Kristen Hadeed built a cleaning business called 'student
Maid that college students now clamor to join. But to say that her
company's early years were a hot mess is an understatement. With no
training or experience in managing a
business, she had no idea how
to encourage or inspire her team. And how do you get
anyone--millennial or otherwise--excited to dust and vacuum? Her first
year was a series of almost comic leadership mistakes, from extreme
micromanagement to infuriating aloofness.
percent of her team quit on the same day, Hadeed realized she had to
change her leadership style if she wanted her business to survive.
'she set out to give her people a reason to come to work, apart
from the paycheck. 'she figured out how to help them feel trusted,
empowered, and valued. And before long her team, and her company, were
thriving. If it weren't for the company's policy that requires
students to move on when they graduate, many would have stuck around.
Instead, they go off to start their own companies and take highly
sought-after positions in organizations around the world as a result
of their experience at 'student Maid.
follows Hadeed's journey and what she learned along the way, from
leading by example, to the importance of mentorship, to fostering
accountability, to showing compassion for mistakes.
The book blends the exciting story of 'student Maid's underdog
success with insights that can inspire readers to become leaders in
any environment. It proves that no matter how messy things get, we can
always find opportunities to make them better. If it can happen in a
cleaning company, what's possible for you?
Text in English
Taal / Language : English
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